"Η φιλοξενία είναι γνήσια όταν παρέχεται από ανθρώπους που νοιάζονται"

This privacy policy describes how Karatarakis Group and its affiliates collect, use and share information in connection with
your use of our website, services and applications.
We may collect and receive information about users of our Services from various sources including:
Forms (contact, reservation request, vehicle rental).
Transport (requests for transfer).
Membership / Loyalty Program (Register or Login as a Member).
Booking Engine / Reservation System (direct from our website or from other sources e.x. Online travel agents.
Analytics (third party services - these data are anonymized and do not link to personal information).
We recommend that you read this Privacy policy in full to ensure you 're fully informed.
If you have any questions about this Privacy policy or our use of data collection please contact us at
info[at]karatakisgroup.com
 

1. Information we collect

 
A. Information you provide
a. Membership / Account Registration
When you register as a member to us directly or ask to become via any form of communication such as email or phone , then
you will include personal information including: full name (firstname, lastname), email, phone, country.
b. Forms
When you submit a contact or reservation request then you will include personal information such as: your full name, email
(and optionally your phone or country of residence).
c. Transport
When you submit a transfer request you will include personal information such as: your full name , email and optionally your
phone, country of residence.
d. Booking / Reservation
When you proceed with a booking via our website or via a third party provider ( online travel agent) then you will need to
include a full name, email (email alias from third party sources), phone, country and billing information (only if paid via a
credit/debid card or if its required as a guarantee).
 
B. Information we collect when you use our services
Cookies and other tracking technologies
If you wish to remove the cookies, you can manage this through the settings of your browser. Please note however that
without the cookies, you might not be able to use the full functionality of our services and any website features. Please use the
Help menu of your browser in order to remove cookies.
As most websites, we gather certain information automatically and store it in log files.
This information may include:
 
IP (internet protocol address)
Browser Type(version, platform)
Internet Service Provider (ISP)
Operating System
Date/Time
Clickstream data
Landing/Exit Pages/Referrer URL
To collect this information a cookie might need to be set on your computer or device.
This information is anonymized and its purpose is to use it for statistical analysis, to gain insight if our website is being used
correctly, to improve our services and to prevent any kind of fraud.
 

2. Information we receive from Third parties

This include any Online Travel Agents that you might use their services in order to book a stay with us.
 

3. How we use this Information

 
To answer questions and provide support
To improve our services
Understand and analyze how you use our services
Develop new services, features and functionality
Communicate with you either directly or through any of our partners
Process your transactions
Send you text messages (or push notifications)
Find and prevent fraud
For compliance (legal, tax or any other purposes) including enforcing our Terms of Services, Policies or other legal rights that
may be required by applicable laws and regulations requested by any judicial process or goverment agency
 

4. How we might share information

 
We may sometimes use your information to send you marketing newsletter or offers or news about local events e.t.c. Our
newsletters always follow the global principles of giving you the right to unsubscribe anytime you wish.
 

5. Third party services

 
You may access other third-party services through the Services, for example by clicking on links to those third-party services
from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we
encourage you to carefully review their privacy policies.
 

6. Security

 
Karatarakis Group is committed to protecting your information. To do so, we use a variety of security technologies and
measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to
provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that
the Internet cannot be guaranteed to be 100% secure.
 

7. Data Retention

 
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for
example, to provide you with a service you have requested or to comply with applicable legal, tax, accounting or goverment
requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize
it or, if this is not possible (for example, because your personal information has been stored in backup storage), then we will
securely store your personal information and isolate it from any further processing until deletion is possible. Please note that
we periodically delete old backups in 1 and 3 month periods so if you have decided to remove any data we have collected
from you, any backup that holds your personal information will be removed at the maximum after 90 days.
 

8. Access

 
To protect your privacy and security, we might also take reasonable steps to verify your identity before updating or removing
your information.
The information you provide us may be archived or stored periodically by us according to backup processes conducted in the
ordinary course of business for disaster recovery purposes.
Your ability to access and correct your information may be temporarily limited where access and correction could:
Inhibit Karatarakis Group's ability to comply with a legal obligation
Inhibit Karatarakis Group's ability to investigate, make or defend legal claims; result in disclosure of personal information
about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information
belonging to Karatarakis Group or a third party.
Anyhow you always have the right to request what data we have stored about you by visiting the following link and entering
your email at the following url:
 

9. Your data protection rights under the general data protection regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:
 
If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing
[email protected] (please provide your full name (firstname, lastname, email you have subscribed to use any of our
services, country of residence and the hotel/property you were subscribed in order to use any of their services).
 
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal
information, or request portability of your personal information. Again, you can exercise these rights by emailing
[email protected] (please provide your full name (firstname, lastname, email you have subscribed to use any of our
services, country of residence and the hotel/property you were subscribed to use any of their services).
 
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on
the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please
contact us by emailing info[at]karatakisgroup.com (please provide your full name (firstname, lastname, email you have
subscribed to use any of our services, country of residence and the hotel/property you were subscribed to use any of their
services).
 
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent
at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal,
nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than
consent.
 
You have the right to complain to a data protection authority about our collection and use of your personal information. For
more information, please contact your local data protection authority.
 
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with
applicable data protection laws.
 

10. Changes to this privacy policy

 
This Privacy Policy may be modified from time to time, so please visit this link in order to review it frequently. Changes to this
Privacy Policy will be posted on our websites and are accessible/discoverable from our contact forms and booking engine /
reservation system. If we materially change the ways in which we use or share personal information previously collected from
you through our Services, then we will notify you through any possible form of communication.

11. International Data Transfer & Storage

 
Karatarakis Group uses software that stores information to countries other than the country in which the data was originally
collected. These countries may not have the same data protection and privacy laws as the country in which you initially
provided the information but when we transfer your personal information to other countries, we will protect that information
as described in this Privacy Policy.
 
If you have any questions please do not hesitate to contact us at info[at]karatakisgroup.com (including your full name and the
website you visited).